In the first installment of this three-part series on data monetization, I explored three common benefits that companies achieve by leveraging data monetization strategies: enhanced existing goods and services, optimized…
We live in an age of data. From buying a latte or liking a Facebook post to applying for a car loan or Googling the closest restaurant, just about everything…
The past decade has witnessed a revolution in how companies make critical business decisions, plan for the future, advertise, interact with their customers, and more. Against the backdrop of the…
The COVID-19 pandemic has already had widespread ramifications for organizations operating in nearly every field — ramifications that are only likely to proliferate in the weeks to come. In an…
This month, SEI D.C. brought together local customer experience and digital innovation pundits to share industry insights and predictions for the future in a discussion-based panel. Customer experience (CX) may…
The Internet of Things (IoT) can be thought of as the extension of the internet (and other networks) to devices. The eponymous “things” can be as diverse as smartwatches, refrigerators,…
Why It’s Time to Ditch Your One-Size-Fits-All HR Tech Platform While HR departments were once viewed as predominantly transactional, today, HR is more often relational, exercised almost as if the…
HR professionals and technologists came together at this year’s HR Technology Conference & Exposition to highlight key trends to look out for in 2020. The annual HR Technology Conference &…
Bringing Design Thinking, Rapid Prototyping, and Agile Methodology together is a powerful way for organizations to accelerate the achievement of customer-centric results across a variety of environments. In our third and final blog in this series, Bonnie Butler explores three innovative ways to leverage Design Thinking and user experience (UX) expertise to develop creative solutions to common challenges in the retail, medical device, and government sectors.
Part II of our Design Thinking series looks at the power of this capability when combined with Rapid Prototyping and Agile. Learn how you can design, test, and deliver customer-focused products in a fast, iterative way using the project management principles you may already have in place!
