Category

Strategy

Approaching Machine Learning

By | Data, Strategy, Technical

From predictively queuing a show for a video subscriber to watch next to mapping the building numbers for every street in France, Machine Learning offers a viable solution. But where do you start? In this blog, Sara Showalter explains why framing the problem and selecting the right team are critical to success.

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Does your data strategy deliver?

By | Data, Strategy

With marketplaces rapidly evolving, the data required to support decision making processes are changing at an equally breakneck pace. Is your technology delivery pipeline equipped to support the data demands of your business stakeholders? In this blog, Stephen Galloway explores how to overcome the disconnect between an organization’s data strategy and the tactical delivery capabilities that support it.

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Aligning Product Vision Using Rapid Prototyping and UX

By | Agile, Requirements Definition, Strategy

Nearly every organization is faced with a common problem: getting key stakeholders to agree to and deliver a solution that achieves shared business goals. Why is there a constant disconnect between stakeholders? Often, it comes down to communication. Different stakeholders come from different backgrounds, have different measurements of success, and communicate differently. Therefore, stakeholders regularly approach a project from various angles, making it very difficult to define the project vision, tactical objectives and subsequent requirements. This process can be frustrating and can lead to either IT or the business taking control to move the project forward.

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Implementing CRM

By | Consultancy, Customer Relationship Management, Enterprise Architecture, Strategy

Customer Relationship Management (CRM) is a seemingly straight forward concept around taking care of your customer . Given the evolution of service management best practices and big data , today’s CRM systems are anything but simple, providing a vast range of services, platforms and techniques.  Adding to the complexity are newer technologies to consider that are continually being added such as Big Data with Social Media Integration and Predictive Analytics using Machine Learning.

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IoT in Healthcare – Connections Big and Small

By | Healthcare IT, Strategy

The Internet of Things (IoT) is quickly becoming a mainstream term, thanks to the popularity of smartphones, connected home appliances, and wearable trackers like those sold by Fitbit and Jawbone. This post explores the opportunities and watch-outs for IoT adoption in healthcare, specifically for improving patient care and engagement, as well as what can be done to set up an organization for success when formulating an IoT strategy.

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