Data and a well-defined Data Strategy are crucial to successful GenAI Adoption.
At SEI, we believe great AI starts with great data. As organizations accelerate toward a future shaped by GenAI, one truth becomes clear: AI is only as powerful as the data that fuels it.
While many are eager to harness the speed and scale of GenAI to transform how they operate, far fewer have laid the groundwork to do so successfully.
The challenge? Most companies are still early in their data maturity journey. Without a strong, trusted data foundation, even the most promising AI initiatives can stall — delivering poor outputs, eroding trust, and putting long-term ROI at risk.
Organizations must treat data as a strategic asset to unlock AI’s full potential. That means modernizing legacy systems, improving governance, integrating platforms, and embedding data literacy across every level of the business. It also means aligning AI efforts with core business objectives and building the infrastructure and practices to support scale, security, and sustainability.
This case study explores the core data principles and strategic steps organizations must take to move from experimentation to enterprise-grade GenAI. When it comes to AI, good data isn’t just important — it’s everything.
Is your Data an Enabler or a Deterrent?
We are at an exciting crossroads with AI and GenAI a top priority for organizations across all industries. Here are some key fundamental reasons that make maturing their Data Capabilities crucial.
- GenAI is Only as Good as the Data It Consumes
- GenAI models rely heavily on high-quality, relevant, and structured data to generate accurate, valuable, and context-aware outputs. If the input data is fragmented, biased, outdated, or lacks depth, GenAI outputs will reflect those flaws, resulting in poor decisions, hallucinations, or reputational risk.
- Data Strategy Aligns AI with Business Goals
- A clear data strategy, with the right Data Governance Framework ensures that GenAI efforts are targeted at high-impact use cases, aligned with organizational priorities. It defines what data matters, who owns it, and how it will be governed, enabling scalable and responsible AI use.
- Governance and Compliance Are Built on Data Foundations
- GenAI introduces new risks related to data privacy, security, copyright, and explainability. A mature data strategy embeds governance frameworks to ensure regulatory compliance, ethical AI use, and trustworthy outputs, particularly critical in healthcare, finance, and regulated sectors.
- Metadata, Context, and Semantics Matter
- GenAI needs metadata, taxonomies, and knowledge graphs to understand the business context and produce domain-specific results. A strong data strategy helps define and manage this semantic layer, enabling more precise and useful generation. This is critical to ensure trust.
- Operationalization Depends on Data Infrastructure
- Deploying GenAI into production requires clean pipelines, data catalogs, feature stores, and APIs. A modern data architecture, enabled by a well thought out data strategy, ensures that GenAI is not just a prototype, but a repeatable, secure, and governed solution.
- Feedback Loops Require Data to Improve
- Continuous learning, fine-tuning, and reinforcement mechanisms need labeled data and user feedback. A data strategy ensures the organization has the systems to capture this feedback, close the loop, and refine the GenAI models over time.
A deep dive into GenAI…
Why is a deliberate Data Strategy an imperative for GenAI success? A Data Strategy should be a precursor to your Gen AI solutions before they are deployed in Production. Failing to do that, may cause challenges that erode trust, cost more and run the risk of getting defunded.
Core Data Principles for LLM Performance Optimization
- Data Quality
A well-structured dataset will always yield better results than excessive model tuning.
- Contextual Relevance
Ensure that the data provided to the LLM is domain-specific and relevant to the business problem.
- Consistency & Standardization
Establish data normalization practices to remove inconsistencies across sources.
- Real-Time Data Accessibility
If the use case requires dynamic responses, ensure access to fresh and updated data.
- Bias & Ethical Considerations
Conduct bias audits and ensure fairness in AI-generated outputs.
Making Data Usable, Valuable, and Error-Free
Data Ingestion & Processing
- Identify relevant data sources (structured, semi-structured, and unstructured).
- Implement ETL (Extract, Transform, Load) pipelines to cleanse and transform data.
- Use schema-on-read approaches to handle evolving data formats.
Data Storage & Management
- Store unstructured data (text, documents) in vector databases for efficient retrieval.
- Maintain structured data in a modern data warehouse (e.g., Snowflake, databricks).
- Enable real-time access via streaming pipelines (Kafka, Apache Pulsar).
Data Labeling & Annotation
- Use human-in-the-loop (HITL) techniques to validate training datasets.
- Implement automatic entity recognition (NER) for structured metadata extraction.
- Leverage active learning models to continuously improve data annotations.
Fine-Tuning & Retrieval Optimization
- Fine-tune the model with domain-specific datasets if necessary.
- Use Retrieval Augmented Generation (RAG) with a vector database to reduce hallucinations.
- Implement hybrid search (BM25 + dense vector search) to improve query relevance
Model Testing & Validation
- Implement LLM evaluation frameworks (HELLO-SWE, OpenAI’s Evals).
- Validate model outputs using ground-truth datasets.
- Track performance metrics (BLEU score, perplexity, retrieval precision).
Governance, Security & Compliance
- Establish LLM usage policies and data governance frameworks.
- Implement data access controls to prevent leakage of sensitive information.
- Monitor prompt injections and adversarial attacks for security.
Challenges Facing D&A Leaders
Today’s leaders are faced with the challenge of delivering AI innovation without clear direction, skilled employees and in-depth understanding of the resources needed to make AI successful.
Data is an enabler for AI solutions. Enablement requires:
- Data strategies to increase data maturity across the organization
- Data platforms that support scalability, flexibility and acceleration of new solutions
- Organizational governance and literacy of data supporting business initiatives
Pressure to Accelerate
D&A leaders are under pressure to deliver results faster, even if the company doesn’t have a clear plan in place.
Upskilling Employees
Training employees to work with data is difficult due to partial support and data maturity across the organization.
AI Knowledge
Leaders want to use AI, but there is a gap in understanding what is needed to make it work, including skills, budgets and resources.
Evolving Role
AI is changing what D&A leaders do. They need to adjust their strategies and ways of working to keep up with growing demands.
Data Technologies, Platforms & Frameworks
