Modernize to effectively manage risk, differentiate, and compete
Modern financial institutions face a number of ever-expanding challenges. From consumer expectations that stretch beyond the ubiquitous omnichannel, to a highly-nuanced regulatory environment, to the competitive pressures posed by non-traditional market entrants, the financial services landscape has never before witnessed such challenges. Introducing yet another series of hurdles to the industry are disruptive technologies that, when combined with increased focus on consumer data privacy, leave many financial institutions wondering how best to proceed.
While complying with regulations is of paramount importance, compliance alone won’t sufficiently safeguard a company’s position in the marketplace. For long-term success, financial institutions must adapt to the expectations of regulators and consumers with agility and tact. This requires infrastructure that delivers new products and services that enable a highly personalized, seamless customer experience across brick-and-mortar, web, mobile, and social channels at speed — all while managing reputational risk, regulatory requirements, and heightened cybersecurity protocols via enhanced data security.
To effectively meet these challenges, financial institutions must transform their existing operating models. That means adopting a modern, scalable, and adaptable IT infrastructure, lean operational processes, and a cohesive organizational structure geared to address disruption head-on.
At SEI, we bring an unmatched depth of knowledge and experience as change agents operating across people, process, and technology domains. From leading financial institutions through the ambiguous regulatory environment during the mortgage crisis to our more recent role partnering with clients to achieve ambitious data strategy objectives, we are equipped with a unique blend of cross-sector perspective and industry know-how. Leveraging a philosophy rooted in customization, we approach every engagement as an opportunity to design and deliver solutions that are tailor-made to suit each client’s business model and strategic objectives.
Working in concert with client stakeholders, from C-suite executives to frontline staff, our consultants are embedded into the organization’s culture. This enables us to gain an insider’s understanding of the client’s distinct pain points and key business objectives. Armed with these insights, we deploy a creative, collaborative, on-the-ground approach to develop solutions that provide short-term results while enabling long-term success.
Increase in U.S. banks' ROCE that could be driven by digital transformation
Share of investment managers citing cybersecurity among their three greatest challenges
Share of U.S. Gen Zers interested in using a financial superstore app
Compliance Program Management
A leading global asset management company required Know Your Customer (KYC) remediation efforts for several thousand client entities across multiple lines of business. SEI led the execution of the remediation program and was responsible for project planning, issue and risk management, and executive stakeholder reporting, enabling the client to quickly remedy the exceptions while implementing additional controls to safeguard against future compliance concerns.
When one of the world’s largest multinational banking and financial services firms purchased a distressed, U.S.-based mortgage company, their existing data management challenges were further compounded. SEI partnered with the organization to stand-up a new data management team and design a robust data governance roadmap, enabling a single source of truth across the enterprise.
Business analysts at a leading provider of consumer financial products and services were leveraging data outside of data warehouse environments and developing custom code, which produced varied and inconsistent results. SEI performed current and future state assessments, designed a data governance structure, and implemented best-in-class governance routines, resulting in superior data quality and more reliable business outcomes.