Monthly Archives

April 2013

An Advocate’s Blog

By | Culture

Most people understand the concept of mentorship for personal and professional development. But have you ever found yourself in a situation where you needed an advocate? Someone who will support and promote your cause. A person with your interests in mind. If you answered yes, you are not alone. Most of us have stood in that position at one time or another. Most of us have been in a situation where we either wanted or required the support of a true proponent. In your case, did you get the assistance and backing you needed?

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Laying the Foundation for Respect

By | Culture, Interview Process

We often refer to our interview process as “the gauntlet” because identifying and assessing candidates is something we take very seriously.  Candidates will interview with one SEI consultant after another.  Why so many interviews?   And why primarily with consultants?  Easy answer: RESPECT.  After being introduced to my first client, I realized that one of the intended results of the gauntlet is establishing confidence and mutual respect between a candidate and the interviewers…because that respect will carry over to the client.

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3 Driving Forces Behind Increasing Investments in CRM

By | Customer Relationship Management

Customer Relationship Management (CRM) continues to climb in priority for many companies in today’s hyper competitive market for customers.    A popular New Year’s resolution for many companies is upgrading or implementing a new CRM system. In fact, Gartner indicated that CRM was the #8 IT Priority for CIOs in 2012, up from #18 in 2011.  And CRM figures to be an even higher priority for 2013.  So why are companies prioritizing CRM?  Let’s take a look at 3 driving forces behind increasing investments in CRM…

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